What should I have ready before I book?
Count everyone, including children, and count suitcases, cabin bags and strollers separately. Note each pickup address, the time the group must arrive and one reachable phone number.
Group transport
Get your group there together
A good group booking starts with four facts: how many people, how many bags, where everyone starts and when you must arrive. Gather them first, then request your quote.
How do I time the pickup?
Work back from the arrival time, add a margin for traffic and for getting everyone into the vehicle, and avoid planning to the minute. For airports, use your airline’s check-in guidance.
What if there are more than seven of us?
A taxi bus carries up to 7 passengers and 7 luggage items; an 8-seater or larger bus is available on request. Do not assume two vehicles can be arranged for the same time. Ask us first and wait for confirmation.
Who do we contact if plans change?
Name one person as the group contact and give them the booking reference. If an address, time or headcount changes, contact the team with that reference as early as possible so we can review the booking.