Terms
The main conditions for booking and travelling with Taxibus Bedrijf Wassenaar.
Taxibus Bedrijf Wassenaar
Business operator
This website is operated by Taxi 24/7, which also provides the taxi rides offered under the name Taxibus Bedrijf Wassenaar. The business is registered with the Dutch Chamber of Commerce (KvK) under number 75096528.
VAT ID: NL002473117B28
Menkemastraat 34, 2532 TK Den Haag, Netherlands
info@taxidenhaagcentraal.nl
Bookings and confirmations
Bookings are made with Taxi 24/7, operating as Taxibus Bedrijf Wassenaar. A booking is based on the route, pickup date and time, stopovers, passenger count, luggage, vehicle option and contact details you provide. Your confirmation and booking reference are used by our team to plan the ride and contact you if anything needs clarification. If a partner driver carries out your ride, Taxi 24/7, operating as Taxibus Bedrijf Wassenaar, remains your contracting business and responsible for handling your booking, complaints and refunds.
Prices and payments
The fare shown at booking is fixed for the agreed ride details. If you change the route, add stopovers, increase passengers or luggage, request waiting time, or need a different vehicle, we may need to review and update the fare before the trip.
Changes and cancellations
Cancel at least 24 hours before pickup with no cancellation fee. Within 24 hours of pickup, a 30% cancellation fee is deducted from the refund. Exception: if you provided a flight number when booking an airport pickup and that flight is cancelled, cancellation is free and any amount paid is refunded in full, even within 24 hours of pickup. Contact us or raise a support ticket with your booking reference so we can arrange the free cancellation and full refund. For normal cancellations, cancel from your account or contact us. If you expect to be delayed, let your driver or our team know as soon as possible so we can plan your pickup accordingly. Waiting arrangements depend on the journey and driver availability. If you don’t arrive and we cannot reach you, your booking may be treated as a no-show and any prepaid fare is non-refundable. If we cancel your booking or cannot provide the booked ride, we will refund any amount you have paid in full.
Passenger responsibilities
Passengers should be ready at the agreed pickup point, provide a reachable phone number, enter accurate flight details when flight tracking is requested, and ensure luggage and special requirements are shared before pickup.