Privacy
How we handle personal information when you use Taxibus Bedrijf Wassenaar.
Taxibus Bedrijf Wassenaar
Business operator
This website is operated by Taxi 24/7, which also provides the taxi rides offered under the name Taxibus Bedrijf Wassenaar. The business is registered with the Dutch Chamber of Commerce (KvK) under number 75096528.
VAT ID: NL002473117B28
Menkemastraat 34, 2532 TK Den Haag, Netherlands
info@taxidenhaagcentraal.nl
Taxi 24/7, operating as Taxibus Bedrijf Wassenaar, is the data controller responsible for the personal data described in this notice.
Information we collect
You can browse without providing your name, email address or phone number. If you start a booking, verify your email or contact us, we process the details you provide. Optional analytics and advertising tracking depend on your cookie choices. We collect the details needed to quote, confirm and operate your ride, including name, email, phone number, pickup and destination addresses, stopovers, pickup date and time, passenger count, luggage, vehicle choice, flight number when provided, notes and payment status.
How we use information
We use this information to calculate fixed-price options, manage your booking, send confirmations and status updates, coordinate pickup, process payment, support account access and respond to questions or change requests.
Sharing and retention
We share booking information only where needed for the ride, such as with drivers, payment providers, email/SMS providers, booking systems and support tools. We keep records only as long as needed for operations, customer support, accounting, security and legal obligations.
Your privacy rights
You can ask to see, correct or delete your personal data. In certain cases, you can also ask us to limit how we use it or provide the data you gave us in a format you can transfer elsewhere. You can object to uses based on our legitimate interests where the law allows, and to direct marketing at any time. We may need to keep some records to meet legal requirements or deal with legal claims.
How to make a request
Email us or raise a support ticket and describe your personal-data request. We may need to check your identity before handling it. We usually respond within one month. If the law allows more time, we will explain why within that month.
Withdrawing consent
You can withdraw consent at any time where we rely on it to use your data. Use Cookie Settings to turn off optional analytics or marketing tracking. For other uses based on consent, contact us. Withdrawing consent does not change whether our earlier use of your data was lawful.
Privacy complaints
You can complain to the Autoriteit Persoonsgegevens, the Dutch privacy authority. You can also complain to the privacy authority in the EEA country where you live or work, or where you believe the rules were broken. You’re welcome to contact us about your concerns too.
How to complain to the Autoriteit PersoonsgegevensServices supporting this website
Stripe handles online payment details; our booking system records payment status and references. Supabase stores booking and account records. Our configured email service sends verification codes, confirmations and support messages. Google Maps processes address searches and route requests, and supplies the displayed Google reviews. Where configured, Upstash supports abuse-prevention limits. Optional Google Analytics, Google Ads, Google Tag Manager and Meta Pixel depend on your cookie choices. ChatBridge supplies the optional AI chat. Opening a WhatsApp link takes you to WhatsApp. Provider services may receive the information needed for the feature you use.
Why we can use your data
Booking and payment
We use the details needed to give you a quote, arrange your ride, take payment and help with your booking. The legal basis is taking steps you ask for before a contract and carrying out our contract with you.
Legal duties
We keep the accounting and invoice information required by tax law. We also handle privacy-rights requests to meet our data protection duties. The legal basis is compliance with legal obligations.
Other necessary uses
We rely on legitimate interests to protect the website and accounts from misuse, answer general enquiries and arrange transport booked by someone else for you. These interests are keeping the service secure, responding to customers and coordinating requested rides. We must weigh these needs against your rights and use only the data needed.
Optional tracking
We rely on your consent for optional analytics and advertising tracking. You can refuse these without losing access to booking, and withdraw consent through Cookie Settings.
Using the AI chat
The optional AI chat uses ChatBridge to answer questions about the business. Messages are sent to the chat service when you use it. Keep personal and sensitive details out of the chat. For booking-specific help, contact us by email or raise a support ticket.